How do I return an item?

If you are not satisfied you may return your purchase in its original condition, with copy of the sales
receipt within 30 days of receipt for a refund (less shipping charges).  Items received after 30
will be issued a store credit.  We do not accept returns after 30 days.  

We do reserve the right to charge a 20% restocking fee on all returned orders.   

We do not accept returns on custom made orders or molds that have been used.

Please email us at for our return address and to receive a return
authorization number.  You must include a RA# with your return or exchange.  If you do not  include
a copy of your receipt with your return, it will be valued at the current selling price.  You will be
responsible for return shipping charges.

We will evaluate each request and reserve the right to refuse to issue a refund or to provide 

exchange privileges to anyone if, upon receipt of merchandise, it is determined that any of the
above criteria are not met or the merchandise was not purchased from Moldcreations.   We are
under no obligation to accept, receive, process or return merchandise sent to us without prior

return authorization being granted.

Send to:


1869 Texas Road

Iola, KS  66749